Introduction
If you sent crypto to Binance but the deposit is not credited, this can be worrying—especially when the transaction shows as completed on the blockchain.
In most cases, a missing Binance deposit is not lost. It’s usually delayed due to network confirmations, incorrect network selection, or temporary wallet maintenance.
This guide explains why Binance deposits don’t get credited and shows you safe, step-by-step fixes to resolve the issue.
Quick Answer
If your Binance deposit is not credited, do the following in order:
- Check the transaction status on the blockchain
- Verify the correct network was used
- Confirm required confirmations are met
- Check Binance wallet maintenance status
- Submit a deposit appeal if needed
Most deposits are credited automatically once confirmations are complete.
Why Binance Deposit Is Not Credited
Insufficient Network Confirmations
Every crypto requires a minimum number of confirmations.
If confirmations aren’t met yet, Binance will not credit the funds.
Wrong Network Used
Sending tokens via the wrong blockchain (e.g., sending ERC-20 on BSC) is a common cause of missing deposits.
Wallet Maintenance
Binance sometimes pauses deposits during wallet or network maintenance.
Memo/Tag Missing (For Some Coins)
Coins like XRP, XLM, and ATOM require a memo/tag.
Missing or incorrect memos can delay or block deposits.
Delayed Blockchain Processing
During high congestion, block confirmations may take longer than usual.
How to Fix Binance Deposit Not Credited (Step-by-Step)
Step 1: Check the Transaction on the Blockchain
- Copy the TXID
- Open the correct explorer (Etherscan, BscScan, etc.)
- Confirm the transaction is successful
- Check the number of confirmations
If confirmed, your funds are on the blockchain.
Step 2: Verify the Network Matches Binance
- Open Binance → Wallet → Deposit
- Select the coin you deposited
- Confirm the network matches the one used to send
If networks don’t match, Binance cannot credit automatically.
Step 3: Check Binance Wallet Maintenance
- Visit Binance System Status
- Search for your coin/network
- Look for deposit suspension notices
If maintenance is active, waiting is required.
Step 4: Confirm Memo/Tag (If Required)
If your coin requires a memo/tag:
- Double-check it was entered correctly
- Missing memos require manual recovery
Step 5: Submit a Binance Deposit Appeal
If the transaction is confirmed but still not credited:
- Go to Binance Support
- Choose Deposit Not Credited
- Submit TXID, coin, network, and amount
- Wait for review (may take several days)
⚠️ Never share passwords or 2FA codes.
Common Mistakes to Avoid ❌
- Sending again without confirmation
- Using the wrong network repeatedly
- Ignoring memo/tag requirements
- Trusting fake “Binance Support” messages
Binance support will never contact you first.
Frequently Asked Questions (FAQ)
How long does Binance take to credit a deposit?
It depends on the coin and network—usually after required confirmations.
Can Binance recover a deposit sent on the wrong network?
Sometimes yes, but it may take time and is not guaranteed.
Are my funds lost if the deposit is delayed?
No. If the transaction is confirmed, funds exist on the blockchain.
Final Thoughts
A Binance deposit not being credited is usually caused by network issues, confirmations, or incorrect settings, not lost funds.
By verifying the transaction and following the steps above, most users resolve the issue safely without panic.