Introduction
Sending crypto to Binance and then noticing that your deposit is not credited can be stressful—especially when the transaction shows as completed on the blockchain.
In most cases, this problem is temporary and fixable. Deposits may be delayed due to network confirmations, maintenance, or small mistakes during the transfer process.
This guide explains why a Binance deposit may not be credited, what to check first, and how to fix the issue safely step by step.
Quick Answer
If your Binance deposit is not credited:
- The transaction may still be confirming
- The network may require more confirmations
- Maintenance may be in progress
- The memo/tag may be missing or incorrect
- You may need to contact Binance support
Your funds are usually not lost.
Common Reasons Binance Deposits Are Not Credited
Pending Network Confirmations
Binance credits deposits only after a required number of confirmations.
Even if a transaction is successful on-chain, it may still be waiting for confirmations.
Blockchain Network Congestion
Busy networks can delay confirmations, especially during:
- High market activity
- Token launches
- Network upgrades
This can slow deposit crediting.
Binance Maintenance or Wallet Suspension
Sometimes Binance temporarily suspends deposits due to:
- Wallet maintenance
- Network issues
- Security checks
During this time, deposits may not be credited immediately.
Missing or Incorrect Memo/Tag
For some networks (like XRP, XLM, or certain tokens), a memo or tag is required.
If it’s:
- Missing
- Incorrect
- Entered wrongly
The deposit may not be credited automatically.
Wrong Network Used
Sending funds using the wrong network (for example, sending via an unsupported chain) can delay or block the deposit process.
How to Fix Binance Deposit Not Credited (Step-by-Step)
Step 1: Check the Transaction on the Blockchain
- Copy the transaction hash (TXID)
- Open the relevant blockchain explorer
- Confirm the transaction status and confirmations
If the transaction is confirmed, move to the next step.
Step 2: Check Binance Deposit Status
- Log in to your Binance account
- Go to Deposit History
- Look for pending or processing status
This confirms whether Binance detected the deposit.
Step 3: Verify Network and Token Details
- Ensure the network used matches Binance’s supported network
- Confirm the token contract address
- Double-check memo or tag (if required)
Step 4: Wait if Maintenance Is Active
If Binance shows maintenance:
- Do not resend funds
- Do not open multiple tickets
- Wait until services resume
Deposits are often credited automatically afterward.
Step 5: Contact Binance Support (If Needed)
If:
- The transaction is confirmed
- Details are correct
- No maintenance is active
Then contact Binance support with:
- TXID
- Token name
- Network used
- Date and amount
What NOT to Do ❌
- Do not resend the same deposit
- Do not use recovery services
- Do not panic and repeat transfers
- Do not share account credentials
Most issues resolve with time and proper checks.
Frequently Asked Questions (FAQ)
Are my funds lost if the deposit isn’t credited?
Usually no. Funds are often recoverable or credited after verification.
How long does Binance take to credit deposits?
It depends on the network’s confirmation requirements.
Can Binance manually credit a deposit?
Yes, after verification in certain cases.
What if I used the wrong memo?
You may need to submit a recovery request.
Final Thoughts
A Binance deposit not credited is usually caused by confirmations, maintenance, or detail mismatches, not lost funds.
By checking the blockchain, verifying deposit details, and contacting support when needed, most users resolve this issue safely.