Introduction
Seeing a message that your Coinbase account is “under review” can be frustrating, especially when you can’t send, receive, or withdraw crypto. This issue often appears without a clear timeline, leaving users unsure whether something is wrong or if their funds are at risk.
In most cases, an account under review is part of Coinbase’s compliance and security process—not a permanent restriction. Understanding why it happens and what actions actually help can speed things up and prevent unnecessary delays.
What Causes a Coinbase Account to Be Under Review?
Coinbase may place an account under review for several legitimate reasons, including:
- Recent verification changes
Updating personal details, documents, or identity information. - Unusual account activity
Large transactions, sudden volume changes, or atypical behavior. - Login from a new device or location
Especially after long periods of inactivity. - Compliance or regulatory checks
Required by regional laws and internal policies. - Source of funds review
When deposits or transfers require additional clarification. - Security triggers
Password resets, 2FA changes, or recovery attempts.
In some situations, users notice that transactions appear successful on-chain but their account functions remain limited, which is closely related to issues explained in Transaction Confirmed but Balance Not Updated.
Step-by-Step Solutions
Follow these steps carefully. Skipping steps or rushing support tickets often makes the review take longer.
1. Check Exactly What Is Restricted
Log in to Coinbase and confirm:
- Can you trade but not withdraw?
- Is sending crypto disabled?
- Is the entire account limited?
Understanding the scope helps you respond correctly.
2. Review Your Email and Notifications
Coinbase usually sends a message explaining:
- What is being reviewed
- Whether documents are required
- If action is needed from you
Check spam and promotions folders as well.
3. Complete Any Verification Requests Promptly
If Coinbase asks for:
- ID documents
- Proof of address
- Additional information
Submit them once, clearly, and accurately. Repeated submissions can reset the review queue.
4. Avoid Making Account Changes During the Review
While your account is under review:
- Do not change passwords repeatedly
- Do not reset 2FA unless instructed
- Do not attempt multiple withdrawals
Frequent changes can trigger additional security checks.
5. Monitor Account Activity Without Taking Action
In many cases, reviews resolve automatically once internal checks are complete. This is similar to situations where withdrawals appear delayed due to internal processing, a scenario also seen in Withdrawal Processing for Hours–type issues.
6. Contact Coinbase Support (Only If Necessary)
If the review lasts longer than expected:
- Use the official Coinbase Help Center
- Provide your case number
- Keep communication concise and factual
Avoid social media DMs or unofficial channels.
Common Mistakes to Avoid
- Submitting multiple support tickets for the same issue
- Uploading unclear or cropped documents
- Changing personal details mid-review
- Assuming funds are lost
- Trusting messages claiming to “unlock” your account
An account under review is not the same as an account banned or compromised.
Extra Tips to Prevent This Issue in the Future
- Keep your profile information consistent
- Avoid unnecessary verification changes
- Use a stable device and IP when possible
- Maintain clear records of large transfers
- Respond to Coinbase requests quickly and accurately
These habits reduce the chances of repeated reviews.
FAQ
How long does a Coinbase account review usually take?
It varies. Some reviews complete within days, while others may take longer depending on verification requirements.
Can I use my funds while the account is under review?
Sometimes trading works while withdrawals are limited. It depends on the type of review.
Does “under review” mean my account is flagged permanently?
No. Most reviews are temporary and part of routine compliance checks.
Is this related to security or hacking?
Not usually. However, security changes can trigger reviews, especially after login or recovery actions.
Final Summary
A Coinbase account under review is typically a compliance or security process—not a loss of funds or permanent restriction. Most cases resolve once verification checks are completed and no further changes are made to the account.
By understanding why reviews happen and avoiding actions that reset the process, you can restore full account access with minimal delay.