Trust Wallet Balance Not Showing — Don’t Panic
Opening Trust Wallet and not seeing your balance can be alarming, especially if you recently sent or received crypto.
In most cases, this issue is not a loss of funds, but a display or network-related problem.
This guide explains why Trust Wallet balance may not show and walks you through safe, step-by-step fixes to restore your balance visibility.
Quick Answer
If your Trust Wallet balance is not showing, try these steps in order:
- Check the selected network
- Enable the correct token
- Refresh or resync the wallet
- Verify the transaction on the blockchain
- Re-add the token manually
- Update the app
Start with the simple steps first — most issues are fixed quickly.
Why Trust Wallet Balance Is Not Showing
There are several common reasons this happens:
Wrong Network Selected
Many tokens exist on multiple networks (Ethereum, BNB Smart Chain, Polygon, etc.).
If the wrong network is selected, your balance will appear as zero.
Token Is Hidden
Trust Wallet does not automatically show every token. Some must be enabled manually.
Pending or Failed Transaction
If the transaction is still pending or failed, the balance will not update.
Blockchain Sync Delay
Sometimes the wallet takes time to sync with the blockchain, especially during high network congestion.
Outdated App Version
Older versions of Trust Wallet may fail to display balances correctly.
How to Fix Trust Wallet Balance Not Showing (Step-by-Step)
Step 1: Confirm the Correct Network
- Open Trust Wallet
- Tap the token you’re expecting
- Check the network name (ETH, BSC, Polygon, etc.)
- Make sure it matches the network used in the transaction
Using the wrong network is the most common cause.
Step 2: Enable the Token Manually
- Open Trust Wallet
- Tap the filter icon (top right)
- Search for your token
- Toggle it ON
- Return to the main wallet screen
If the token is hidden, your balance will not appear.
Step 3: Verify the Transaction on the Blockchain
- Copy your wallet address
- Paste it into the correct blockchain explorer:
- Etherscan (Ethereum)
- BscScan (BNB Smart Chain)
- Polygonscan (Polygon)
- Confirm:
- Transaction status
- Token amount
- Destination address
If the transaction appears confirmed, your funds are safe.
Step 4: Re-Add the Token Manually
If the token does not appear automatically:
- Go to Add Custom Token
- Select the correct network
- Paste the token contract address
- Confirm token details
- Save
The balance should appear immediately after adding the token.
Step 5: Refresh and Restart the App
- Close Trust Wallet completely
- Reopen the app
- Pull down to refresh the wallet
- Restart your phone if needed
This helps resolve temporary sync issues.
Step 6: Update Trust Wallet
- Open App Store or Google Play
- Check for Trust Wallet updates
- Install the latest version
- Reopen the app and check your balance
Outdated apps often cause display errors.
Common Mistakes to Avoid ❌
- ❌ Importing your wallet into unknown apps
- ❌ Sharing your recovery phrase
- ❌ Connecting to suspicious websites
- ❌ Sending funds again without confirming the issue
Trust Wallet will never ask for your recovery phrase.
Frequently Asked Questions (FAQ)
Did I lose my crypto if the balance is not showing?
No. In most cases, funds are safe and simply not displayed correctly.
Why does Trust Wallet show zero balance?
Usually due to the wrong network or hidden token.
How long does it take for the balance to appear?
It can appear instantly or take a few minutes after syncing.
Can Trust Wallet freeze or remove funds?
No. Trust Wallet does not control your funds — the blockchain does.
Final Thoughts
When Trust Wallet balance is not showing, the issue is usually related to network selection, token visibility, or sync delays — not lost funds.
By following the steps above carefully, most users restore their balance without any risk.
Always verify transactions on the blockchain and avoid rushing into unsafe actions.