Introduction
Opening Trust Wallet and seeing a zero balance—or missing tokens—can be alarming, especially when you’re sure the transaction was successful. Many users immediately assume their funds are gone or that their wallet was hacked.
In reality, balance display issues in Trust Wallet are usually caused by network settings, token visibility, or sync problems. Your funds are often still safe on the blockchain. This guide explains why Trust Wallet balances may not show correctly and how to fix the issue step by step without risking your wallet.
Quick Answer
If your Trust Wallet balance is not showing:
- The token may be hidden
- The wrong network may be selected
- The wallet may not be synced properly
- The token may not be supported by default
In most cases, your funds are still there.
Why Trust Wallet Balance May Not Show
The Token Is Hidden
Trust Wallet does not automatically display every token. Newly received or less common tokens may be hidden by default.
Wrong Network Selected
Some tokens exist on multiple networks (ERC20, BEP20, etc.). Viewing the wrong network can make the balance appear as zero.
Wallet Sync Issues
Temporary sync delays can prevent Trust Wallet from updating balances correctly, especially during network congestion.
Token Not Supported Automatically
Certain tokens must be added manually before they appear in the wallet.
How to Fix Trust Wallet Balance Issues Step by Step
Step 1: Check the Transaction on the Blockchain
- Copy the transaction hash (TxID)
- View it on the correct blockchain explorer
- Confirm the transaction is marked as Successful
If it’s confirmed, your funds exist on-chain.
Step 2: Enable the Token Manually
- Open Trust Wallet
- Tap the filter icon in the top-right corner
- Search for your token and enable it
If the token doesn’t appear, proceed to the next step.
Step 3: Add the Token Manually
- Tap Add Custom Token
- Select the correct network
- Enter the token contract address
- Save and refresh the wallet
This is a common fix for missing balances.
Step 4: Switch Networks Carefully
If the token was sent on:
- BEP20 → View BEP20 version
- ERC20 → View Ethereum network
Using the wrong network will show zero balance.
Step 5: Refresh or Restart the App
- Close Trust Wallet completely
- Reopen the app
- Wait a few moments for syncing
This clears temporary display issues.
What NOT to Do
- Do not re-import your wallet repeatedly
- Do not enter your recovery phrase into websites
- Do not install “balance recovery” apps
- Do not panic-send more funds
These actions can put your wallet at real risk.
FAQ
Are my funds lost if the balance shows zero?
Usually no. If the transaction is confirmed, the funds are still on the blockchain.
Can Trust Wallet hide tokens automatically?
Yes. Many tokens are hidden by default and must be enabled manually.
Should I reinstall Trust Wallet?
Only as a last resort, and only after backing up your recovery phrase.
Final Thoughts
A missing balance in Trust Wallet is stressful, but it’s rarely a sign of loss. Most issues are related to visibility, network selection, or syncing—not security breaches.
Always verify transactions on the blockchain first and avoid rushed actions that could create real problems.
🔒 Security Note
This article is for educational purposes only. We will never ask for your recovery phrase, private keys, or verification codes.